Frequently Asked Questions

How do I place my order?

What if there are items missing or incorrect products when I receive my order?

How do I know that my order has been successfully submitted?

I would like to change my items ordered. What should I do?

How do I add items to my cart?

How do I view what’s in my shopping cart?

How do I remove items from my cart?

How do I change the quantity of a particular item in my cart?

What are the recommended browsers for this site?

What are your payment options?

How do I use a discount code?

When can I expect to receive my shipment?

How can I track my order?

What are your shipping rates?

Which countries do you ship to?

How can I change my Shipping Address?

How is my order shipped?

What is your return & exchange policy?

How to return your item?

What is your cancellation policy?

Is ordering online secure?

Is it safe to use my credit card on your website?

Is my personal information kept private?